Alibaba 888 takes your privacy seriously. This document transparently explains how we collect, use, store, and protect your personal data in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA).
Important Note: This Privacy Policy applies to all registered members and users accessing the alibaba 888 platform. By using our services, you acknowledge that you have read and understood this policy. Please contact us if you have any questions regarding your data privacy.
Alibaba 888 is an online sports betting and casino platform operating in Malaysia. We recognise that member trust is our most valuable asset, and that trust begins with the transparent, responsible, and secure management of personal data.
This Privacy Policy is drafted in accordance with Personal Data Protection Act 2010 (PDPA) Malaysia and sets out in detail how alibaba 888 collects, processes, stores, and protects members' personal data. This Policy applies to all individuals who interact with the alibaba 888 platform via our website, mobile app, or any other communication channels we operate.
The collection and processing of personal data by alibaba 888 is carried out solely for legitimate purposes directly related to platform operations, and only to the extent necessary for those purposes. We are committed to ensuring your data remains accurate, secure, and handled with full integrity.
This Privacy Policy forms part of Terms & Conditions alibaba 888 and should be read in conjunction with that document. Any conflict between the two documents will be resolved in favour of the interpretation that best protects the interests of members.
Alibaba 888 collects your personal data through several different channels. Below is a full breakdown of the types of data we collect, along with their sources and the reasons for collection:
| Data Type | Example | Primary Purpose |
|---|---|---|
| Identity Information | Full name, MyKad number, date of birth | Identity verification (KYC), legal compliance |
| Contact Information | Malaysian phone number, email address, residential address | Account communications, 2FA verification, notifications |
| Financial Information | E-wallet account numbers (TnG, GrabPay, Boost, ShopeePay), FPX/DuitNow details | Processing of deposits and withdrawals |
| Password | Account password (stored as an encrypted hash) | Account security and login verification |
| KYC Documents | MyKad copy, verification selfie, bank statement | Mandatory identity verification before first withdrawal |
When you use the alibaba 888 platform, our systems automatically record the following technical information for security and service improvement purposes:
In certain cases, alibaba 888 may receive information about you from legitimate third parties, such as third-party identity verification providers we use to streamline the KYC process, or financial institutions that verify payment details to prevent fraud.
Alibaba 888 uses the personal data collected solely for legitimate purposes directly related to the provision of platform services. The following outlines how that data is used:
Alibaba 888 does not use your personal data for profiling purposes that could unfairly affect your rights. All data analysis we conduct is aimed solely at improving platform services and security.
Alibaba 888 does not sell, rent, or disclose your personal data to third parties for marketing or commercial purposes. However, in the course of operating the platform, there are certain situations where data may be shared with specific parties:
| Recipients | Data Shared | Reason for Sharing | Protection |
|---|---|---|---|
| Payment Providers | Transaction information only | Processing deposits & withdrawals (TnG, GrabPay, etc.) | Confidentiality agreement |
| KYC Services | Identity documents | Identity verification & fraud prevention | Deleted upon verification |
| IT Service Providers | Limited technical data | Platform infrastructure maintenance | NDA & strict controls |
| Malaysian Authorities | Upon request | Complying with valid court orders or legal obligations | Only upon lawful order |
All third parties that receive personal data from alibaba 888 are bound by strict confidentiality agreements and are prohibited from using that data for any purpose other than what is specified in their service agreements with us.
Alibaba 888 invests seriously in security infrastructure to ensure your personal data is protected at all times. The security measures we employ include:
While alibaba 888 implements all reasonable security measures, the security of your account also depends in part on your own practices. We encourage you to:
Alibaba 888 does not retain your personal data for longer than is necessary for the purposes stated in this Privacy Policy, or as required under applicable Malaysian law.
| Data Type | Retention Period | Reason |
|---|---|---|
| Active account data | For the duration of the active account | Ongoing service operations |
| Financial transaction records | 7 years after the transaction | Malaysian financial legal requirements |
| KYC Documents | 5 years after account closure | PDPA and AML Compliance |
| Support communication logs | 2 years | Referrals and dispute resolution |
| Technical log data | 90 days | Security and technical troubleshooting |
| Marketing data (with consent) | Until you withdraw your consent | Related promotional communications |
Upon expiry of the retention period, your personal data will be deleted or anonymised in a manner that ensures it can no longer be linked back to your identity.
The alibaba 888 platform uses cookies and similar technologies to enhance the user experience and ensure the platform functions correctly. The following are the types of cookies we use:
| Cookie Types | Purpose | Duration | Can Be Disabled? |
|---|---|---|---|
| Core platform functionality – login, sessions, security | Session only | No (required for functionality) | |
| Analysing platform usage patterns for continuous improvement | 30 days | Yes (via browser settings) | |
| Remembering your preferences (language, odds format, display settings) | 1 year | Yes | |
| Detecting suspicious login attempts and protecting your account | 7 days | No (required for security purposes) |
You can manage your cookie settings through your web browser preferences. However, disabling essential cookies may affect the functionality of the alibaba 888 platform. For more information on managing cookies in your browser, refer to your browser's help documentation.
As an alibaba 888 member based in Malaysia, you have the following rights regarding your personal data under the Personal Data Protection Act 2010 (PDPA):
To exercise any of the rights above, please contact the alibaba 888 support team via live chat or email atprivacy@alibaba888.biz. We will process your request within21 working days from the date the request is received. For more complex cases, this period may be extended to 60 days, with prior notification to you.
Some of the rights above are subject to specific legal requirements and exemptions. For example, the right to erasure may not apply in full where data must be retained to meet financial legal obligations or AML (Anti-Money Laundering) compliance requirements.
The alibaba 888 platform isintended for individuals aged 18 and above only. We do not knowingly collect personal data from individuals under the age of 18. If you believe we may have collected data from a minor, please contact us immediately and we will take prompt action to delete that data.
Alibaba 888 employs an age verification process during registration and KYC review to ensure all members are 18 years of age or older. Accounts found to belong to underage individuals will be closed immediately and all funds forfeited in accordance with our Terms & Conditions.
Alibaba 888 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our privacy practices, legal requirements, or platform services. When significant changes are made, we will notify members via:
Continued use of the alibaba 888 platform after any amendments take effect constitutes your acceptance of the updated Privacy Policy. We encourage you to review this page periodically to stay informed about our privacy practices.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how alibaba 888 handles your personal data, please do not hesitate to reach us through the following channels:
Alibaba 888 is committed to resolving all data privacy complaints fairly, transparently, and within a reasonable timeframe. If you are dissatisfied with our response, you have the right to lodge a complaint with Malaysia Personal Data Protection Commissioner in accordance with procedures set out under PDPA 2010.